Calls, Dashboard & Reports
Review your agent's call history, transcripts, recordings, and exports.
By Jessica and 1 other2 authors3 articles
Reviewing call detailsOpen a single call from the Calls page and read everything CoreReach captured — transcript, recording, summary, caller info, sentiment, and outcome.
Reading the DashboardGet oriented to the metric cards, charts, and recent-activity widgets on your CoreReach Dashboard.
Searching, filtering, and exporting callsUse the Calls page filters to narrow your list, then download the result as a CSV.