Troubleshooting
Diagnose problems with calls, sign-in, payments, and your calendar.
By Jessica and 1 other2 authors3 articles
My agent isn't answering or forwarding calls correctlyDiagnose why your agent isn't picking up, calls aren't routing the way you expect, or transfers are going to the wrong place.
Missing or incorrect call dataDiagnose why a call isn't showing up, why a recording or transcript is missing, or why an outcome doesn't match what you expected.
Sign-in, payment, and calendar issuesDiagnose problems with OTP codes, magic links, payment failures, and calendar disconnections.