Going Live & Call Routing
Turn your agent on, forward your business number, and set answering hours.
By Jessica and 1 other2 authors3 articles
Filtering spam and blocking unwanted callersHow CoreReach automatically blocks spam and toll-free calls, plus how to block specific phone numbers yourself.
Call routing — going live and forwarding your numberGet your agent ready to take real calls. Choose between forwarding your existing business number or using your CoreReach number directly.
Setting your agent's schedule and failoverDefine when your agent answers calls and what happens when it doesn't — voicemail, forwarding, an audio message, or busy signal.