Going Live & Call Routing
Turn your agent on, forward your business number, and set answering hours.
By Sarah and 1 other2 authors3 articles
- Filtering spam and blocking unwanted callersHow to turn on spam and toll-free call blocking, what each filter trades away, and how to block specific phone numbers.
- Call routing — going live and forwarding your numberGet your agent ready to take real calls. Choose between forwarding your existing business number or using your CoreReach number directly.
- Setting your agent's schedule and failoverDefine when your agent answers calls and what happens when it doesn't — voicemail, forwarding, an audio message, or busy signal.